STORE Policy

Shipping

Please allow 2-3 business days for orders to be processed and shipped. Orders will be shipped once payment is verified. Orders placed after 3pm, may not be processed until the next business day. Once the order is shipped, an email with a tracking number will be sent to the email address used during checkout. Shipping time is estimated to be between 2-4 business days. All orders are shipped using USPS and will require a signature upon delivery. We do not accept international orders at this time.

Changes and Cancellations

No changes can be made once an order has been placed.   Please make sure to review your order carefully before checking out.  We are not responsible for mistakes or errors in your order.

NO RETURNS, NO REFUNDS, EXCHANGES ONLY

In order to maintain the premium standard of hair that we provide, Elegant Bundles does not accept returns of any kind on hair that has been opened.  If a customer wishes to exchange their virgin hair they must email us at Elegantbundleshair@gmail.com within 3 days of receiving the merchandise. Hair must be unopened and shipped back in the original state with the original packaging.